{"id":725,"date":"2022-10-14T09:49:03","date_gmt":"2022-10-14T09:49:03","guid":{"rendered":"http:\/\/www.skybridgeinfotech.com\/blog\/?p=725"},"modified":"2024-11-14T09:35:10","modified_gmt":"2024-11-14T09:35:10","slug":"how-sitecore-helps-enterprises-so-what-benefits-your-business","status":"publish","type":"post","link":"https:\/\/www.skybridgeinfotech.com\/blog\/how-sitecore-helps-enterprises-so-what-benefits-your-business\/","title":{"rendered":"How Sitecore helps enterprises So what benefits your business"},"content":{"rendered":"

How Sitecore helps enterprises So what benefits your business<\/strong><\/h2>\n

1. The Sitecore Experience Platform<\/strong><\/h3>\n

Starting with the Sitecore Experience Platform (XP), the very thing that allows users to operate at scale while delivering custom personalization in Sitecore, you\u2019re already in good hands. With it, you can deliver on three capabilities we\u2019ll cover in more detail shortly:<\/p>\n

\u2022 Web content management that scales as the need arises so you can grow as much as you can
\n\u2022 Customer intelligence that tracks every action your users take so you can make the most of them
\n\u2022 Cross-channel delivery that delivers a connected experience across channels so conversations are always as seamless as they are important<\/p>\n

As you can see, the XP allows you to track every interaction your users have within your business\u2019 digital channels thanks to AI and machine learning, giving you actionable information you would have never been able to gather from traditional metrics. In other words, it provides a holistic view of customer data so you can better engage with them and deliver completely personalized experiences across channels.<\/p>\n

2. Web Content Management<\/strong><\/h3>\n

And now we move onto one of the XP\u2019s main capabilities: robust content management that scales for enterprise needs. One of the best parts of Sitecore\u2019s web content management is that it was built from the ground up so it could be as flexible and inclusive as possible. For example, not only does it support global, multilingual content at scale, but it\u2019s also so easy to use that even marketers with no coding experience can easily use it. And if they do, or if they have experienced IT teams ready to help them out, they can really dig into the details and customize everything to their heart\u2019s content.<\/p>\n

As for specific features you\u2019ll encounter with it, take a look at some we\u2019ve highlighted.<\/p>\n

\u2022 Decouples content from presentation:<\/strong> Sitecore automatically serves content in the best format for every user\u2019s device with a write-once, distribute-across-any-channel approach.<\/p>\n

\u2022 Offers in-session personalization:<\/strong> Everything from text and rich media, to social media widgets and promotions, can be personalized, allowing you to set up personalization rules to deliver targeted, relevant content to unique visitors, visitor types or personas.<\/p>\n

\u2022 Manages multilingual content:<\/strong> Sitecore natively handles multilingual content, allowing content creators to write in their native language and translate globally.<\/p>\n

\u2022 Supports multiple sites:<\/strong> For enterprise needs, Sitecore lets you share content across thousands of sites to maintain a consistent experience on every one.<\/p>\n

\u2022 Optimized for mobile and display-agnostic:<\/strong> Sitecore has a device detection module that automatically detects and optimizes content for each user\u2019s device. Its geo-IP detection package also lets you personalize customer experience based on physical location.<\/p>\n

\u2022 Delivers implementation speed:<\/strong> Sitecore\u2019s Web Experience Manager reduces web development from months to weeks by offering drag-and-drop templates for commonly used page components.<\/p>\n

3. Customer Intelligence<\/strong><\/h3>\n

After web content management comes customer intelligence, which tracks every interaction your users have with your brand from beginning to end (e.g. clicks, page visits, purchases, etc.); interactions you can leverage in your strategies to deliver memorable experiences that are tailored for individual wants and needs. Even better is the fact that all of this is achieved through contextual intelligence gathered in a repository of historical and real-time customer data, including things they\u2019ve viewed, clicked on, bought, and so on.<\/p>\n

Like we did for web content management, take a look at some features we\u2019ve highlighted:<\/p>\n

\u2022<\/strong> Collects data from everywhere:<\/strong> Data is collected from everywhere, even from non-Sitecore-based systems, and is stored in a single data repository (xDB).<\/p>\n

\u2022 Creates a complete customer profile:<\/strong> As customer data is collected, Sitecore XP creates an Experience Profile (xProfile) for each individual. xProfiles continually learn who your customers are and become richer and richer with every interaction with your brand.<\/p>\n

\u2022 Enables testing and optimization:<\/strong> You can optimize your campaigns and see whether they\u2019re underperforming for specific demographics or segments with A\/B and multivariate testing, goal tracking and path analysis.<\/p>\n

\u2022 Analyzes the value of customer experiences:<\/strong> Sitecore enables you to measure and score the value of every customer interaction, letting you quickly understand how channels work together to drive engagement.<\/p>\n

\u2022 Tracks visitor paths:<\/strong> Sitecore maps your customer\u2019s journey through your site and tracks how they interact with your content on a large scale.<\/p>\n

\u2022 Leverages the power of MongoDB:<\/strong> Sitecore xDB is built on MongoDB, the fastest NoSQL database technology on the market, and enables you to scale as your volume of experience data grows.<\/p>\n

4. Cross-Channel Delivery<\/strong><\/h3>\n

If you\u2019ve ever dreamed of delivering a connected experience across channels that doesn\u2019t miss a beat and flows as natural as a conversation between lifelong friends, Sitecore and their cross-channel delivery capabilities are just for you. Actually, even if you haven\u2019t, they\u2019re still for you because we currently live in a connected world characterized by users who interact with their favorite brands across channels and devices. In other words, if they\u2019re using this and that to connect with you, you need to know what was said on that so you can make the most of what they\u2019re doing on this. Thankfully, Sitecore allows you to do exactly that (and this) by creating a unified experience that considers every since interaction with your brand as an important touchpoint to remember.<\/p>\n

As before, here are some features we\u2019ve highlighted for Sitecore\u2019s cross-channel delivery capabilities:<\/strong><\/p>\n

\u2022 Email experience:<\/strong> Leverage contextual intelligence in real-time to deliver the perfect email offer when your leads are the most receptive.<\/p>\n

\u2022 Mobile web and applications:<\/strong> Sitecore lets you engage customers wherever they are, on whatever device they have. You can also incorporate web content into mobile apps with the Sitecore Mobile SDK for Android, iOS and Windows devices.<\/p>\n

\u2022 Social marketing:<\/strong> With Sitecore, you can share content on social media sites like Instagram, Facebook and LinkedIn, and measure the success of your paid marketing efforts in a single interface. You can then use what you\u2019ve learned to further personalize customer experiences.<\/p>\n

\u2022 Commerce and retail:<\/strong> Sitecore unifies your marketing and online business across the entire customer life cycle to keep visitors coming back.<\/p>\n

\u2022 Dynamic print:<\/strong> Print is not dead, and with Sitecore you can use all your customer experience data to deliver personalized print content.<\/p>\n

\u2022 Non-Sitecore websites:<\/strong> You can serve tailored experiences on your non-Sitecore sites and still track customer interactions to deliver a single experience across channels.<\/p>\n

5. Sitecore Cortex Content Tagging<\/strong><\/h3>\n

Finally, the last Sitecore benefit we\u2019ll cover today revolves around Sitecore Cortex Content Tagging, which is a very efficient way of tagging things that are mentioned in your content, such as people, places, products, companies, facts, events and much more. Why would you want to do this, you ask? Because it uses machine learning based natural language processing engines to automatically tag content with intelligent recommendations that greatly increases its value by making it even more accessible and interoperable.<\/p>\n

Final Thoughts<\/strong><\/h3>\n

Whether you want Sitecore for healthcare or Sitecore for fashion, one thing should be clear after today: Sitecore is for you if you\u2019re part of an enterprise, and even if you\u2019re not! If you\u2019re still unsure, how about taking a look at a Sitecore case study or two.<\/p>\n

How Sitecore helps enterprises So what benefits your business – Sitecore Consulting Services<\/strong><\/h4>\n

Author:<\/span> Rahul Velayudan, Sitecore Specialist<\/span><\/strong><\/em><\/p>\n","protected":false},"excerpt":{"rendered":"

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